Lincoln based - UK mail-in available

Laptop repairs, with UK-wide mail-in support

Get help with broken screens, charging faults, slow laptops and BIOS problems. Tell Matt the model and symptoms. We’ll confirm whether we can help, the £35 diagnostic fee and the next available appointment before you send or bring in your device.

Board-level repair BIOS programming Lincoln appointments UK mail-in
Local collectionarranged in Lincoln after triage
UK-widemail-in BIOS and board repair
4.6 ★ Google41 reviews

Repair Services

Practical repairs first, specialist work where it makes sense, and clear advice when replacement is the better option.

Local

Laptop Repairs Lincoln

Screens, keyboards, batteries, SSD upgrades, charging faults, Windows setup, slow laptops and data transfer.

View local repairs
Mail-in

BIOS & Firmware

Corrupted BIOS recovery, chip reprogramming, BIOS chip replacement and selected firmware-related faults.

View BIOS services
Specialist

Motherboard Repair

No power, no charging, USB-C damage, liquid damage, shorts, power rails and gaming laptop faults.

View board repair
Supply

Refurbished Laptops

Windows 11-ready laptops supplied to order, tested properly and matched to budget, study, work or business use.

Request a laptop

What Customers Say

Real feedback from our Google profile and eBay repair services.

4.641 Google reviewsGrom Tech LTD, Lincoln · Read on Google
97.2%positive eBay feedbackFeedback score 665 · last 12 months · View on eBay
“He didn’t try to sell me anything I didn’t need, such as a BIOS swap… He provided the help and expertise that Lenovo wouldn’t.”
Verified buyer · eBay feedback
Lenovo serial / MTM restore after board swap
“They unlocked the BIOS of my Optiplex 7090 computer in no time, very simple process. They had it done and dusted within two days.”
Alfie S. · Google review
Dell OptiPlex 7090 BIOS unlock
“What a Top guy! did a fantastic job on my Lenovo’s EC pw. Fast turnaround as well. Will def use again.”
Verified buyer · eBay feedback
Lenovo BIOS / EC password
“Fantastic service, fast reliable, great communication and excellent value for money.”
Verified buyer · eBay feedback
Gaming laptop no-power board repair
“The chap here fixed LGA2011 bent pins. Wizzardy? absolutely. Friendly? Exceptionally.”
Henry W. · Google review
Desktop CPU socket repair
“I’ve used them for a laptop repair (broken screen). Good value for money and quick turn around.”
Local Guide · Google review
Laptop screen repair

Excerpts from public Google reviews and eBay feedback, October 2026. See all reviews.

Specialist Repair Pages

Help with BIOS, charging and motherboard faults on supported models. Send the exact model first so we can check suitability.

BIOS Password Removal

Firmware-level BIOS and supervisor password service for supported laptops from £39.99.

View BIOS password service

BIOS Chip Programming

SPI flash programming, firmware recovery and BIOS chip replacement for mail-in repair jobs.

View chip programming

Charging Port & USB-C Repair

USB-C, DC jack and no-charging laptop faults for Lincoln customers and UK mail-in jobs.

View charging repair

Lenovo ThinkPad BIOS

Supervisor and EC passwords, failed updates and serial/MTM restore on T, X, X1 Carbon, L, E and P series.

View ThinkPad models

MacBook Repair Lincoln

Independent MacBook battery, display, USB-C charging and board-level repair enquiries.

View MacBook repair

Dell Latitude & OptiPlex BIOS

Admin and system passwords, failed updates and no-POST recovery on Latitude, Precision and OptiPlex.

View Dell models

HP EliteBook & ProBook BIOS

Administrator and power-on passwords, Sure Start recovery and corrupted firmware on EliteBook, ProBook and ZBook.

View HP models
Clean laptop repair workshop bench with diagnostic tools
Collection and shipping

Repairs arranged around the job.

GROM TECH uses a dedicated workshop setup with jobs started through the intake form. From there, the best route is arranged: Lincoln collection, agreed handover, or UK shipping for specialist work.

  • UK mail-in service for BIOS, board-level and specialist work.
  • Local collection or handover can be arranged after triage.
  • Clear packing, booking and return notes keep every job traceable.
  • Every device gets a job record, notes and return plan.

Repairs For Common Laptop Brands

Brand names are used only to describe device compatibility. GROM TECH is an independent repair service and is not affiliated with these manufacturers.

Apple MacBook Lenovo ThinkPad Dell Latitude HP EliteBook Acer ASUS Microsoft Surface Gaming laptops

Guide Pricing

Most repairs are quoted after inspection. These starting prices help avoid mystery bills and wasted trips.

Bench Diagnostic

£35

Diagnostics cost £35. This fee is non-refundable and is credited towards your repair bill if you go ahead with the repair. If we cannot repair your device, you pay only the £35 diagnostic fee and we return it to you free of charge.

BIOS Recovery

from £39.99

Mail-in service for BIOS corruption, chip programming and firmware-related faults.

Board-Level Repair

from £120

No-power, charging, USB-C, liquid damage and motherboard fault repair.

How It Works

Tell us what has gone wrong. We’ll explain the next step, agree any charges and arrange an appointment or return instructions.

1. Submit Details

Send the device model, fault description, photos and service type through the intake form.

2. Triage

You get a realistic next step: upfront quote, diagnostic booking, mail-in instructions or decline if unsuitable.

3. Diagnose & Quote

The device is checked, photographed and quoted before parts are ordered or complex work begins.

4. Repair & Return

Approved repairs are tested, invoiced and returned by collection, courier or local arrangement.

Mail-in ready

Expert help, wherever you are in the UK.

Arrange a Lincoln appointment or ask about UK mail-in repair. See how UK mail-in repairs work. Wait for confirmation and packing instructions before posting your device. We’ll agree the work, charges and return arrangements with you.

Refurbished laptops and shipping packaging prepared for dispatch

Built For Trust

Read the repair, data handling and warranty policies before arranging a repair. Ask us about diagnosis notes and testing for your device.

Repair Reports

Ask about diagnosis notes, photos and test results for your repair.

Clear Boundaries

Diagnostics, data handling, warranty limits and repair terms are written down before the device arrives.